Privacy Policy

Privacy Policy

Last updated: August 18, 2026

Liz Rowlands Coaching Ltd ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy notice informs you how we look after your personal data when you visit www.lizrowlandscoaching.co.uk (our website) and tells you about your privacy rights and how the law protects you.

1. Important Information and Who We Are

Company Name: Liz Rowlands Coaching Ltd
Registered Address: Nestledown, Little Mountain, Wrexham, LL11 4SH, United Kingdom
Email Contact: liz@lizrowlandscoaching.co.uk
Telephone Number: +44 (0)7881 556852

We are the controller and responsible for your personal data. If you have any questions about this privacy notice, please contact us using the details above. You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: First name, last name, title.
Contact Data: Billing address, email address, and telephone numbers.
Financial & Transaction Data: Details about payments to and from you, and details of services you have purchased from us. (Note: Full payment card details are processed directly by our third-party processor, Stripe, and are not stored on our servers).
Technical Data: Internet protocol (IP) address, browser type, time zone setting, location, and operating system. This is collected via cookies and analytics tools.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How Is Your Personal Data Collected?

We collect data from and about you through:

Direct interactions: When you fill in forms on our site, contact us, buy coaching sessions, or subscribe to our newsletter.
Automated technologies: As you interact with our website, we automatically collect Technical Data using cookies, server logs, and tracking technologies like Google Analytics.

4. How We Use Your Personal Data & Third-Party Processors

We only use your personal data when the law allows us to. We share your data with trusted third-party service providers to run our business:

Stripe (Payment Processing): To securely process payments for our services. This processing is necessary for the performance of a contract with you.
Mailchimp (Email Marketing): To manage our email subscriber list and send you updates or marketing emails. We only do this if you have given us your explicit consent.
Google Analytics (Website Tracking): To monitor and analyse web traffic to improve our website experience. This data is collected based on your cookie consent.

5. International Data Transfers

Our third-party partners (Google, Mailchimp, and Stripe) are based outside the UK, primarily in the United States.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it. We rely on valid UK adequacy regulations, the UK-US Data Bridge, or standard contractual clauses (SCCs) approved by the UK Information Commissioner's Office to ensure your data remains safe.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to business partners and professionals who have a strict business need to know.

7. Your Legal Rights

Under UK data protection laws, you have rights including:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent at any time.

If you wish to exercise any of these rights, please email us at liz@lizrowlandscoaching.co.uk.